Frequently Asked Questions
Have questions? Well, we've got answers!
What currency is this shop in?
All prices in CAD.
How is shipping calculated?
Shipping rates are determined once your order is submitted, and are dependent on weight and location. The shipping rate will be added to your order total once it is determined.
What are Deck'Umbs made of?
Corrosion-resistant 304 Stainless Steel. This means that rain or shine, the product won't rust or corrode.
What type of deck materials can I install Deck'Umbs in?
Deck'Umbs can be installed in various decking materials, including your typical wood, alternative material decks (e.g. Eon), concrete patios, and concrete pool aprons.
Do I need a special umbrella to work with Deck'Umbs?
Nope! Deck'umbs are compatible with 1"-1.5" in diameter standard umbrellas. That means you can dump your old umbrella stand but keep your favourite umbrella!
Are Deck'Umbs secure? I thought I needed a heavy umbrella stand so my umbrella wouldn't fly away in the wind.
Deck'Umbs were designed with all weather in mind. Once they are securely installed on your deck, they can keep an umbrella from flying away without damaging your deck. Being sensible is always important, so we still advise our customers to close their umbrellas on an especially windy day. With that said, Deck'Umbs have been tested during heavy wind and we are proud to say that no umbrellas were lost and no decks damaged!
Can I install Deck'Umbs myself?
Absolutely! We recommend that someone familiar with power-tools perform the installation on your deck. If you are not comfortable installing it yourself, a contractor or decking company will be happy to assist you!
Is mounting hardware included?
Deck'Umbs bases can be lagged or bolted to the joists of your deck or dock, and we leave the choice of method up to our customers. We do not supply the mounting hardware, but it can be readily found at your local hardware store.
Will water fill the Deck'Umb? How do I keep it clean?
We thought of everything! Deck'Umbs have a drain at the bottom to ensure that no water is caught in there.
Should I install more than one Deck'Umb?
Depending on the size of your deck or patio, you may want a few locations for Deck'Umbs bases. Because all Deck'Umbs are low profile when not in use, installing a few of them around your deck or patio ensures that you can move your umbrellas around to maximize shade. We've installed two Deck'Umbs on our 150 sq.ft. deck to ensure there is shade all day long!
How heavy are Deck'Umbs?
Deck'Umbs weigh less than 5 pounds! I know, I know, you're used to 50lb to 300lb umbrella stands, and so 5 lbs. does not sound that secure. Because Deck'Umbs are secured to your sturdy deck studs or installed in your concrete patio, they are incredibly stable.
Deck'Umbs are the lightweight champs of the umbrella stand world, and were designed for ease of use.
Once I've installed a Deck'Umb, do I have a big gaping hole in my deck or patio permanently?
Nope! All Deck'Umbs come with a small, secure cover. Also, who said "gaping hole"? The size of the hole is less than 3" in diameter.
Have a question that we haven't managed to think of? Reach out to us at sales@deckumbs.com